Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Lolli's Artisan Soup Co! The terms “we”, “us” and “our” refer to Lolli's Artisan Soup Co. Lolli's Artisan Soup Co operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Lolli's Artisan Soup Co is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [HERE]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account and for all activities under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display products as accurately as possible. However, product appearance may vary depending on your device.
Due to the nature of food products, variations in colour, texture, and presentation may occur.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.
Orders are not confirmed until payment has been received and processed. Once an order is confirmed, we may not be able to make changes or cancellations.
Purchases are subject to our Refund Policy [LINK]. Due to the perishable nature of our products, returns may not be accepted unless required under Australian Consumer Law.
SECTION 4 - PRICES AND BILLING
All prices are listed in Australian Dollars (AUD) and are subject to change without notice.
Prices do not include shipping or applicable taxes unless stated otherwise.
You agree to provide accurate billing and payment details and authorise us to charge your selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery timeframes are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers or circumstances beyond our control.
Risk of loss passes to you once the order is handed to the delivery carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website is the property of Lolli's Artisan Soup Co and is protected by Australian and international intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools which we do not control. Use of these tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through our Services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Lolli's Artisan Soup Co is powered by Shopify, but all transactions are between you and Lolli's Artisan Soup Co. Shopify is not responsible for any aspect of your purchases.
SECTION 10 - PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy [HERE] and Shopify’s Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback you provide may be used by us without restriction or compensation.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors or inaccuracies and to cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You agree not to misuse the Services for unlawful or harmful purposes, including violating laws, infringing rights, or distributing malicious content.
SECTION 14 - TERMINATION
We may terminate access to the Services at any time. Obligations incurred prior to termination will survive.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” without warranties of any kind, except as required by Australian Consumer Law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lolli's Artisan Soup Co is not liable for any indirect or consequential damages arising from use of the Services or products.
Nothing in these Terms excludes rights you are entitled to under Australian Consumer Law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Lolli's Artisan Soup Co from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.
SECTION 20 - ASSIGNMENT
We may assign these Terms at any time. You may not assign them without consent.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of Queensland, Australia. You agree to submit to the jurisdiction of Queensland courts.
SECTION 22 - HEADINGS
Headings are for convenience only.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use of the Services constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
colleen@gourmettastecreations.com.au
Lolli's Artisan Soup Co
1/164 South Pine Road, Brendale QLD 4500
Australia
ABN: 17 635 011 497
SECTION 25 - FOOD PRODUCTS AND ALLERGEN DISCLAIMER
Our products may contain or come into contact with common allergens including dairy, gluten, nuts, soy, and eggs.
While we take care in preparation, we do not guarantee that our products are allergen-free.
Customers with allergies or dietary requirements should contact us prior to purchase.
We are not responsible for improper storage, handling, or consumption of products after delivery.
